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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Katelyn Smith

June 11, 2025

5  out of  5
rating by Katelyn Smith
"Mackenzie has been an absolute blessing for our family! Our previous insurance was charging us over $400 for both vehicles. After getting a quote online, she reached out to us and helped get us the best rate for what we were needing! She worked with me through text which was so helpful due to my job. She was easy to work with and explained everything! Definitely recommend this office!"
We responded:
"Thank you, Katelyn, for sharing your experience with us! We're glad Mackenzie could assist you in finding the right coverage and make the process convenient for you. Your recommendation means a lot to us."
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Jason Crago Jr.

June 5, 2025

5  out of  5
rating by Jason Crago Jr.
"I had a fantastic experience speaking with Mackenzie. She was incredibly knowledgeable and I look forward to working with this State Farm."
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Melanie 157

May 16, 2025

5  out of  5
rating by Melanie 157
"Alan was courteous, helpful, and got me signed up for a policy with no hassle. Highly recommend!!!"
We responded:
"Thank you, Melanie, for your kind words and recommendation! We're glad to hear that Alan made the process smooth for you. If you have any further questions or need assistance, feel free to reach out."
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Andy Wesolowski

May 14, 2025

5  out of  5
rating by Andy Wesolowski
"Alan and crew was very helpful with roof. Though it took seven months, they gave great advice and were patient with my questions. Thanks again."
We responded:
"Thank you, Andy, for your nice words and for sharing your experience. We're happy to hear that Alan and the team helped you with your roof and gave you the support you needed. If you have any more questions later, just let us know."
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John Tipton

May 13, 2025

5  out of  5
rating by John Tipton
"I called State farm because my insurance were I was with increased trying to add a vehicle and it was way too expensive with the insurance company I was through so I talked to Alan Walters at State farm he got me a great deal on all my vehicles and was very professional worked hard to get me the lowest price insurance and best value so my insurance is now cheaper on three vehicles then I was paying on two vehicles with a higher coverage thank you State farm"
We responded:
"Thank you, John, for sharing your experience with us. We're glad we were able to assist you in finding a better deal for your vehicles. If you have any more questions or need further assistance, feel free to reach out anytime."
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Elle

May 9, 2025

5  out of  5
rating by Elle
"Hunter has been a pleasure to work with! He’s professional, personable and just makes it happen. He’s made our transition to State Farm easy and free of frustration. Best experience I’ve had dealing with the fun world of insurance! Easy review to give! -Josh Nokes"
We responded:
"Thank you, Josh, for sharing your positive experience with us! We're glad to hear that Hunter made your transition smooth and enjoyable. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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Samantha B

May 7, 2025

5  out of  5
rating by Samantha B
"Hunter at Alan Walters State Farm was an absolute joy to work with! Easy to speak to, gave great insight and was an all around top tier agent (and human) to work with. I am grateful for the time he spent helping me and would refer him to anyone!"
We responded:
"Thank you, Samantha, for your kind words about Hunter. We're glad to hear that he provided you with such a positive experience. Your recommendation means a lot to us!"
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Shelley Guest

May 1, 2025

5  out of  5
rating by Shelley Guest
"Hunter was absolutely fantastic!! I was having issues completing my quote online. Hunter called (with an incredible, personable attitude) and helped me in less time than it took me to do a quote myself online 🙌🏼 He's super friendly, knowledgeable and happy to help! I’d recommend him to anyone & will be working with him to bundle renters insurance in the future. Thank you, Hunter!! ☺️"
We responded:
"Thank you, Shelley, for sharing your experience with Hunter! We're glad to hear that he was able to assist you efficiently and make the process easier. We appreciate your recommendation and look forward to helping you with your renters insurance needs in the future."
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Lexi Marcum

April 29, 2025

5  out of  5
rating by Lexi Marcum
"Hunter was the best at helping me get my insurance. highly recommend he needs a raise!!"
We responded:
"Thank you, Lexi, for your kind words and recommendation! We're glad to hear that Hunter was able to assist you effectively with your insurance needs. Your feedback is greatly appreciated, and we'll be sure to pass along your praise to him."
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Mary Sutton

April 29, 2025

5  out of  5
rating by Mary Sutton
"Mackenzie was very helpful and i will enjoy working with her in the future."
We responded:
"Thank you, Mary, for sharing your positive experience with Mackenzie. We're glad to hear that she was helpful, and we look forward to continuing to work with you. If you need any assistance, feel free to reach out."
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Sara Davis

April 8, 2025

5  out of  5
rating by Sara Davis
"Always an easy and quick solution for your insurance needs. I recently worked with Mackenzie and she was incredibly helpful and very efficient."
We responded:
"Thank you so much, Sara, for your amazing review! We’re absolutely delighted to hear that Mackenzie was able to help you with your insurance needs so efficiently. We truly appreciate your trust in us and can’t wait to serve you again in the future!"
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Thomas Lykins

March 25, 2025

4  out of  5
rating by Thomas Lykins
"Summer was a pleasure working with over the phone and through text. Very responsive and professional. Great people to work with"
We responded:
"Thomas, thank you so much for the awesome review! We're thrilled to hear about your great experience working with Summer. Let us know what we can do to earn that fifth star! "
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Rebecca Smith

March 4, 2025

5  out of  5
rating by Rebecca Smith
"My experience was great. Hunter was very efficient and very thorough in regards to my policy. Please help me get the coverage I was looking for and got me a good rate."
We responded:
"Thank you, Rebecca, for sharing your experience! I'm glad to know that Hunter was efficient and thorough in assisting you with your policy. It's wonderful that you found the coverage you were looking for at a good rate. If you have any further questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
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Shondra Mosher

February 12, 2025

5  out of  5
rating by Shondra Mosher
"Hunter was great. It took less than an hour to do what the broker I was using took over 2 months to do. I was able to get what I needed at an excellent price."
We responded:
"I'm happy to hear about your positive experience with Hunter, Shondra. It's wonderful that he was able to assist you quickly and find a great price for your needs. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Jordan Richards

January 23, 2025

5  out of  5
rating by Jordan Richards
"Hunter was a huge help switching over my home owners insurance and saved me a lot of money! He was very helpful with answering all my questions, and the process was seamless and easy thanks to him!"
We responded:
"Thank you, Jordan, for sharing your experience! I'm happy to know that Hunter was able to assist you with switching your insurance and help you save money. It's great to hear that he made the process seamless and answered all your questions. If you need any further assistance or have more questions, feel free to reach out to our office. We're here to help!"
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Andrew Smyth

December 31, 2024

5  out of  5
rating by Andrew Smyth
"Hunter made the process of saving almost $100 a month on my car insurance absolutely painless and extremely quick. Wish i had made the change much sooner"
We responded:
"Thank you, Andrew, for sharing your experience! I'm happy to hear that Hunter was able to make the process smooth and efficient, helping you save on your insurance. If you need further assistance, feel free to reach out. We're here to help!"
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Melannie Gadd

December 5, 2024

5  out of  5
rating by Melannie Gadd
"Lowered my car insurance by over $100 for full coverage as well as more in bodily harm coverage. Summer was great with working with me to make sure I got as many discounts as I could, highly recommend!"
We responded:
"Melannie, thank you for your wonderful review! I'm glad to know that Summer was able to help you save money on your insurance while also increasing your coverage. It's great to hear she ensured you received all the discounts available. We appreciate your recommendation and are here for any future needs or questions you might have!"
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Lisa Strode

December 2, 2024

5  out of  5
rating by Lisa Strode
"Hunter Dunn was awesome and a pleasure to work with"
We responded:
"Thank you for your wonderful review, Lisa! I'm glad to hear that Hunter was a pleasure to work with. We appreciate your feedback and are grateful to have Hunter on our team. If you need any further assistance, feel free to reach out to our office."
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deana

November 14, 2024

5  out of  5
rating by deana
"5 star company!Hunter was great to work with. He had my insurance worked out in minutes. They saved me a ton of money and I received more coverage than I had previously. I would recommend this office to anyone needing insurance!"
We responded:
"Deana, thank you for your wonderful review! I'm glad Hunter could assist you so efficiently and help you save money while getting better coverage. Your recommendation means a lot to us. If you ever need anything else, our office is here to help. - Alan Walters - State Farm Insurance Agent, Winchester, KY"
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Paula Bowman

October 28, 2024

5  out of  5
rating by Paula Bowman
"They are just wonderful people to work with! They got me the best bang for my money!"
We responded:
"Paula, thank you for your wonderful review! I'm so glad we could help you find the best value for your money. It's always a pleasure working with you. If you ever need anything else, don't hesitate to reach out. - Alan Walters - State Farm Insurance Agent, Winchester, KY"
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Sarah Bowker

October 24, 2024

5  out of  5
rating by Sarah Bowker
"Got my insurance set up quickly and easily with Mackenzie today! Highly recommend working with this office. They are wonderful people!"
We responded:
"Sarah, thank you for your fantastic review! I'm happy Mackenzie was able to assist you quickly and efficiently. Our team takes pride in making the insurance process smooth and pleasant. We appreciate your recommendation and look forward to helping you with any future needs! - Alan Walters - State Farm Insurance Agent, Winchester, KY"
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Amber Stoker

September 17, 2024

5  out of  5
rating by Amber Stoker
"Amazing people highly recommend for all your insurance needs"
We responded:
"Amber, thank you so much for your kind words! We're happy you had a great experience with our team. Your recommendation means a lot to us. If you ever need anything else, we're here to help! - Alan Walters - State Farm Insurance Agent, Winchester, KY"
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Joshua Tackett

September 17, 2024

5  out of  5
rating by Joshua Tackett
"Alan and his team have been great to work with! Very positive experience during difficult times. Thanks for your outstanding customer service."
We responded:
"Joshua, thank you for your kind words! I'm glad our team could provide a positive experience during challenging times. Your appreciation for our customer service means a lot to us. If you ever need further assistance, we're here to help. - Alan Walters - State Farm Insurance Agent, Winchester, KY"
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Trey Williams

September 11, 2024

5  out of  5
rating by Trey Williams
"Alan is simply the best around! My wife and I switched to him as our agent and are so pleased we did. He worked extremely quick to get us updated quotes on our policies and was even able to save us some money in the process. He’s a genuinely nice guy who truly has your best interest in mind, very easy to talk to, and always quick to respond to any questions/needs we may have. Also… his sneaker game is on point, so if you need shoe recommendations in addition to insurance, Alan is definitely your guy!"
We responded:
"Thank you so much for your kind words, Trey! It’s been a pleasure working with you and your wife, and it's so great to hear you’re happy with the service and savings we could find. I always aim to make the process as smooth and easy as possible, so your feedback truly means a lot! And I’m always happy to talk sneakers!😊 If you ever have any questions or need anything, I’m just a call away. Thanks again!"
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Cara Brantley

September 6, 2024

5  out of  5
rating by Cara Brantley
"Alan has been the easiest agent I’ve ever worked with. He’s readily available to answer any and all questions and helps go out of his way to make sure we have the best rate. We currently have our home owners and car insurance through him and working to switch my business insurance as well. I previously used another State Farm Agent and switching to Alan was the best decision! I feel so much better taken care of!"
We responded:
"Cara, thank you for your wonderful review! I'm glad to hear that you've had such a positive experience with our office. It's great to know that you feel well taken care of and that switching to our services has been beneficial for you. We appreciate your trust in us for your homeowners and car insurance, and we're excited to assist with your business insurance as well. If you ever have any further questions or need assistance, don't hesitate to reach out. - Alan Walters - State Farm Insurance Agent, Winchester, KY"